How we handle your information

Last updated: October 2026

This policy explains how Eddapp Tree Service collects, uses and shares information from visits to eddapp.skin, calls to the number listed on the site and submitted forms. In this policy, “we” and “us” mean Eddapp Tree Service. The policy is a general template, not legal advice.

Details You Provide and Data We Receive

When you contact us by phone or form, we may collect the details you provide. These may include your name, phone number, email address, location and information about your tree or property.

Some data may be collected automatically during a website visit. This can include your IP address, browser, device type, pages viewed and visit time. Calls through the listed number may be tracked. Some calls may also be recorded for quality and billing purposes.

What We Use Your Details For

We use this information to:

• Match your request with an independent tree removal provider serving your area
• Send the provider your request details so they can contact you and arrange a visit
• Respond to messages and questions you send
• Learn how visitors use the website and phone lines
• Make improvements to the site and referral service
• Meet legal duties and help prevent fraud or misuse

Who May Receive Your Information

Eddapp Tree Service provides referrals. If you request help, we share your contact details and information about the job with one or more independent providers or marketing partners. This allows them to contact you about your request. Providers are separate businesses and follow their own privacy practices.

Companies that support our website and phone systems may also receive information. These include hosting, analytics and call-tracking services. Information may also be disclosed when required by law or needed to protect our rights.

We do not exchange your personal information for money. However, some laws classify sharing with marketing partners as a sale or share. You may have an opt-out right where those laws apply.

Cookies and Site Usage

Cookies and similar tools may help us understand how people use this website. Your browser settings let you manage cookies. Disabling them may change how some site features work.

Requests About Your Data

Your rights depend on where you live. They may include access to your personal information, corrections, deletion or opting out of certain sharing. Send requests to contact@eddapp.skin. Before we act, we may need to verify your identity.

Protecting and Keeping Information

We take reasonable steps to protect information. No system for sending or storing data is fully secure. We retain information only for as long as the purposes described here require, or for the period required by law.

Information About Children

The site is intended for people aged 13 and over. We do not knowingly collect personal information from children under 13.

Policy Revisions

We may revise this policy periodically. The date at the beginning identifies its latest update.

Privacy Questions

For questions about this policy, contact contact@eddapp.skin.